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We understand your clients’ mobility needs are truly unique. Our unrivalled experience throughout all Mobility industries – Insurance, OEMs, Financial Services, Car rental – guarantees you top of class experties and quality service!
Get in touch to find out how we can increase value to your customers together.
Quality first based on customer centricity
By focusing on quality, we prioritize what truly adds value to your customers’ needs. Our CARE values and culture (Caring, Available, Reliable, Easy to work with) drive our client service. We continuously listen to your customers to enhance our service level and exceed customers’ expectations, across all touchpoints.
We organize our local assistance services to help your customer cope not only with domestic emergencies, but also with those abroad.
We work with an extensive network of specialized service providers whose quality is regularly and professionally monitored.
We provide easy access to our service through unique digital plateforms, but your customer can speak to a human contact when needed it.
We offer our combined insurance knowledge and services tailored to your needs, in the most efficient way possible.
We constantly innovate our services, improving both the way we work and, ultimately, customer experience. We monitor customer trends through our barometers to inspire our innovations.
At Europ Assistance, our corporate philosophy is rooted in a strong commitment to quality, with a continuous focus on delivering the highest standards of service every day. This commitment is reinforced by our ongoing pursuit of continuous improvement across all the services we provide.
Thanks to our 24/7 digital platform, you have immediate access to emergency roadside assistance anytime.
Our partners come from various mobility and financial industry segments.