Cyclone Alfred: Europ Assistance commitment to caring for our travellers

Europ Assistance has built our reputation on CARE. With Cyclone Alfred likely to make landfall soon, that commitment hits close to home.

For safety, we’ve temporarily closed our Brisbane office and strengthened our teams outside the cyclone zone to ensure we are available for our travellers.

Although our Brisbane office is closed, our doors (including virtually) remain open 24-hours in our other locations.

If you are a customer and need assistance, please don’t hesitate to contact us: https://bit.ly/41GZsoR

We urge everyone to stay informed and follow the advice of local authorities and emergency services. For immediate assistance, reach out to emergency services.

Queensland Emergency Services
• Emergency Services: 000 (Triple Zero)
• State Emergency Service (SES): 132 500
• Stay informed via Queensland Government: https://bit.ly/4bs13lw

New South Wales Emergency Services
• Emergency Services: 000 (Triple Zero)
• NSW Emergency Service (SES): 132 500
• Stay informed via NSW Government: https://bit.ly/4inF55B

Stay Safe – Europ Assistance ANZ

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