Staying Curious was the answer Anna Gladman, CEO of Europ Assistance ANZ, gave during a panel discussion at Flight Centre Travel Group‘s Global Gathering 2025 in Los Angeles, last month.
Anna shared great leaders aren’t the ones with all the answers—they’re the ones asking the right questions. For her, curiosity is what fuels innovation and drives us to explore new ideas, challenge assumptions, and stay ahead of change. It’s about leaning into discomfort, staying humble, and being open to growth because curious leaders don’t just respond to change, they help shape it.
We were thrilled to be a major sponsor of this incredible weeklong event, joining over 2,000 FCTG team members, suppliers, and partners from around the world. From strategy sessions to celebrations, it was an incredible opportunity to connect with the travel industry and explore how leadership agility and digital innovation are shaping customer experiences.
Thanks to FCTG for hosting yet another incredible event! ✨✈️
