Contact us

Welcome to our help center! Here you can find a wealth of information to answer any questions you may have. If you can’t find what you’re looking for, please don’t hesitate to contact our teams at Europ Assistance using the associated form.

Choose your situation

We’re here to assist you in any way we can, but before we get started, we need to know which category you fall into. Please select the appropriate path based on your situation. This will direct your inquiry to the right department and ensure the most prompt response. Thank you for choosing to contact us, and we look forward to hearing from you soon.

Emergency situation

Find the correct number to call on the website of the country through which you purchased your protection.

To purchase an assistance or insurance policy

Choose a country for applicable contact details and information about offerings availiable to residents of that region.

About current coverage, contract, or case management

Applicable contact details can be found by visiting the website of the country through which you purchased your protection.

Regarding corporate partnerships

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Other requests

For all other requests, please complete the below form. This includes media inquiries.

Emergency situation

Find the correct number to call on the website of the country through which you purchased your protection.

To purchase an assistance or insurance policy

Choose a country for applicable contact details and information about offerings availiable to residents of that region.

About current coverage, contract, or case management

Applicable contact details can be found by visiting the website of the country through which you purchased your protection.

Regarding corporate partnerships

Please visit the business partners section of the website for relevant information, or access the partners-specific contact form below.

Other requests

For all other requests, please complete the below form. This includes media inquiries.

Please mention all relevant information (policy numbers, other identifying numbers, etc.) to help us respond to your inquiery as quickly and accurately as possible.

First Name

Last Name

Who are you

Your country of residence

Phone

Subject

Message

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Choose your situation​​

Choose your situation