by Europ Assistance

For over 60 years, Europ Assistance has been dedicated to supporting travelers around the world, providing peace of mind and exceptional care for both people and their belongings, wherever their journeys may take them.

Why Europ Assistance?

Start-up spirit

Start-up 60 years ago, but retaining agility till today

Flat organizational structure


Part of a leading group, financially strong

High level of onboarding expertise


Diversified and sustainable enterprise demonstrating high growth dynamics

Customer-driven CARE ethos


Superior customer experience through innovative digital and Al-driven solutions


Travel at the heart of our business, with key customers and leading market positions


Pioneer of assistance, best in class medical assistance with a global network

Our commitment to our distribution partners

Our partners benefit from our capabilities adapted to their own ancillary revenue and risk management strategies:

Robust product development expertise to fit travelers' needs

Dynamic pricing strategies

Global insurance footprint to fit with partners' growth ambitions

Multiple revenue optimization opportunities

Great customer experience enhancing our partner's brand equity

Technological solutions adapted to partner's IT infrastructure and roadmaps

Our partners come from various travel and financial industry segments such as:

by Europ Assistance

Customer satisfaction is closely linked with the claims process, that’s why we designed “e-claims platform”

Travel Protection Portal
by Europ Assistance

All our digital services in one platform

Our network

Introducing our powerful global network of medical partners, spanning across the world to provide exceptional care and support to our patients

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Largest worldwide proprietary integrated medical network

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medical in-house professionals
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medical & travel
assistance experts

in 39 multi-lingual centres

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covered countries

Holiday Barometers

Discover the latest insights into global tourism with the Europ Assistance “Holiday Barometer”, which provides an annual overview of the travel industry, including business trends and tourist habits from around the world. Don’t miss out on this valuable resource. Explore the “Holiday Barometer” today!

Our beautiful stories

→ Discover some of the most extraordinary medical and human adventures from the past few years, brought to you by the incredible team at Europ Assistance. These experiences embody our commitment to providing exceptional care and inspire us to continue pushing the boundaries of what’s possible in healthcare.

Travel experts

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Thomas Lescot – Chief Medical Officer. Europ Assistance Global

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Our mission & vision

“We are here to bring our customers from distress to relief, anytime, anywhere. We help our customers to solve difficult or stressful situations. Our vision is to be the most reliable care company in the world”

Antoine Parisi, Europ Assistance Group CEO

Latest news about Travel

May 28, 2024
Paris, May 28, 2024 – Europ Assistance today announced the release of their 23rd edition of the Holiday Barometer. The survey, conducted by Ipsos, a renowned global market research firm, gathered insights from 21,000 respondents across 21 countries (Europe, North America, Asia, and Australia), offering a comprehensive view of global travel trends. Data collection took place between March 27th and April 22nd, 2024.
August 29, 2023
Europ Assistance Belgium begins repatriations on commercial aircrafts for patients under mechanical ventilation - Two recent success stories
June 2, 2023
Although inflation is growing, no concessions are made on holidays: 3 Europeans out of 4 will be traveling this summer
January 19, 2022
This agreement that has been signed is for the purchase of MAPFRE Insurance Services Australia Pty in Australia and its commercial brand InsureandGo in Australia;

Let's become partners!

Contact our Travel Team to know more about our Travel products.