Europ Assistance Group together with Generali China Insurance has launched a dedicated support service to Chinese doctors who are contributing to the vital emergency medical situation in Italy due to COVID-19. A gesture of solidarity and friendship between the two countries and the collaboration within the Generali Group globally.
As a JV company in China, Generali China Insurance regards this as their social responsibility and commitment to protect those doctors who are helping Italy in this battle, hence they are insuring teams of Chinese doctors who are supporting the public health emergency in Italy while in addition, Europ Assistance Group via Generali Concierge Services is offering dedicated 24/7 assistance support.The assistance support includes general enquires, support with everyday life requests, booking of services and searching for providers. The aim is to remove administrative and culture burdens that can come while moving abroad, allowing doctors to focus on the medical emergency.
Antoine Parisi, Europ Assistance Group CEO :
“Our priority is to protect our employees and their families and our customers. When we can do more, we will. When alerted to the arrival of doctors to contribute to the critical situation in Italy, together with our colleagues in Generali in China and Italy, we wanted to act and ensure that they can focus on the medical situation, we help them take care of the rest.”